Insurance

Insurance and risk management make up an immense global industry which need to deal with a huge influx of diverse identity data. To provide exemplary customer service, they need to leverage customer information across multiple product lines and service channels. They use identity data such as policy numbers, names, addresses,phone numbers, date of birth and SSN for crucial tasks such as customer/account inquiry, new customer accounts, background checks, fraud detection, claims processing, prospect lists, marketing and mailing lists, call center, and any other area where identity information regarding people, companies, groups, businesses, products or other entities need to be searched, matched and linked.

The idMatch™ software has proved to be the perfect solution to insurance companies to meet these goals by ensuring accurate, meaningful and timely data. The idMatch™ technology is used to perform an efficient and reliable search to match identity data which may be clean or unclean, sourced internally or externally. It provides great flexibility and quick on-line response time, even when applied to huge and diverse volumes of data, while ensuring the best quality match rate with accuracy similar to that of data matched meticulously by an expert linguist.
Its highly customizable architecture makes it the perfect name and identity search and match software for insurance firms with diverse database needs.

Common Applications Include:

♦ Customer/ Policy Queries
♦ New Policy/Customer Application
♦ Policy/ Claim ID Confirmation
♦ Claims & Risk Processing
♦ Fraud Detection, Investigation & Recovery
♦ Account & Data Merging
♦ Address Correction & Verification
♦ Phone Correction & Verification
♦ Deduplication and File Matching
♦ Anti-Money Laundering Compliance
♦ OFAC/Patriot Act Compliance
♦ Marketing & Mailing Campaigns
♦ Call Centers